Before contacting them, items GetHuman-grayvick may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-grayvick's own words
I receiver a letter last week that said my JC Penney account had been sold to Midland Funding LLC and that my balance was $*.** dollars and now today I receive a letter saying I owe $***.** dollars for a charge on my credit card back in November *th of ****. I am not disputing the $**.** charge on my card but I have never received a bill from JC Penney in the last * months and now all of a sudden I owe interest for * months on a charge made N ovember *th **** and have never received any bill at all for that. I will pay the $**.** But I don't think I should have to pay * months of interest on a bill I haven't received for * months. There is something screwy about this entire situationThe bills were never delivered to my house or this would have been taken care of months ago. I pay my bills on time when the bill arrives.
GetHuman-grayvick did not yet indicate what Synchrony Bank should do to make this right.
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