Gap card had expired. Applied for new card and were denied. Got a letter from Synchrony...

GetHuman-barrycu's customer service issue with Synchrony Bank from August 2018

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The issue in GetHuman-barrycu's own words
Gap card had expired. Applied for new card and were denied. Got a letter from Synchrony Bank stating reason was for Prior unsatisfactory obligation with us. This is completely false. I want a letter with complete explanation and proof in writing supporting this claim. We have never had a no payment issue with your bank except when our address was changed when we went to Texas for two months in the winter we found that the small bill was being sent to Texas, When we discovered the problem we made the payment.*Please provide proof of your claim in writing.*Barry and Donna Cummans***** Echo Court Faribault, Minnesota *****- ***-***-****
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Synchrony Bank

Customer service issue
Reported by GetHuman-barrycu
Aug 11th, 2018 - 7 mons ago
I have an issue with Synchrony Bank too
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Timeline
GetHuman-barrycu started working on this issue
Aug 11th, 2018 10:33pm