A late payment notice was sent to credit reporting companies. All my payments have been...

GetHuman497767's customer service issue with Synchrony Bank from June 2018

Help with my Synchrony Bank issue
The issue in GetHuman497767's own words
A late payment notice was sent to credit reporting companies. All my payments have been on time and I have twice completely paid off the balance. But one late payment was due to the fact that I did not know how to pay Synchrony Bank. I had received no notice in the mail, email, or anywhere else. Also, at that time, my bank card was stolen so that held up payments to everyone for a short while.*I ask that Synchrony Bank please rescind notice of deliquincy to all three major credit reporting companies.**I am looking at the TransUnion credit report and it appears the date of this reporting is January ****.*As a result of synchrony reporting that late payment to credit reporting companies, my credit rating which I have strived to improve) went down about a hundred points.**Also as a result I have been having problems renting a place to live.**Please help.**Many thanks, *Pierre Kunde
GetHuman497767 did not yet indicate what Synchrony Bank should do to make this right.
I have an issue with Synchrony Bank too
How GetHuman497767 fixed the problem
I got all my fax together considering the Synchrony Bank reports and my credit reports. And I explained why I missed one payment because I lost my bank card and could not figure out how to get a hold of synchrony. Woman I talk to you is very helpful and said they would rehab my account and it should be reflected in ** days. So I'll see you in ** days my credit reports has changed. This was all done because that one notice from synchrony to the credit reporting companies dropped my credit rating a hundred points
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Synchrony Bank

Customer service issue
Reported by GetHuman497767
Jun 8th, 2018 - 10 mons ago
I have an issue with Synchrony Bank too
Fixed
Seen by 10 customers so far
Similar issue to 105 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Timeline
GetHuman497767 started working on this issue
Jun 8th, 2018 5:25pm
GetHuman497767 confirmed the issue is fixed. Hooray!
Jun 8th, 2018 6:26pm