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Swiss Airlines Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Swiss Airlines.

What is the online check-in process? The online check-in process with Swiss Airlines is a convenient and hassle-free way to check-in for your flight from the comfort of... Read more

How can I request special assistance for my flight? To request special assistance for your flight with Swiss Airlines, you can make the request at the time of booking or contact the airline's... Read more

What are the baggage allowances and fees? At Swiss Airlines, our baggage allowances and fees vary depending on your class of travel and destination. For Economy Class passengers,... Read more

Can I make changes to my flight reservation? Yes, you have the flexibility to make changes to your flight reservation with Swiss Airlines. We understand that unforeseen circumstances... Read more

Are meals included in the ticket? Yes, meals are included in the ticket for long-haul flights with Swiss Airlines. Passengers can enjoy a complimentary meal service... Read more

Do I need a visa to travel with Swiss Airlines? No, you do not need a visa to travel with Swiss Airlines unless your destination country requires one for entry. It is essential to... Read more

What are the accepted forms of payment? Swiss Airlines accepts various forms of payment to cater to passengers' preferences. We offer the convenience of credit and debit cards... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common Swiss Airlines customer support problems.

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Recent reasons customers contacted Swiss Airlines:

I am an EU national ( Greek passport) travelling from Luxembourg to Greece, with one st...

I see on my app the flight which was Updated *,***h **m ago*Mon, Dec ***–*Tue, Dec...

My flight was canceled and I’m not rescheduled

Hi actually i buy * ticket with edreams online the thing is when i was making my paymen...

Online checkin is transferred back and forth between Swiss Air and United Airlines

I need to reserve a wheelchair asap and no one gets back to me via email.

Hello, *My bag was lost and eventually found then moved to your long term storage facil...

I had booked to fly from London City Airport to Zurich on ******** then return on...

Tisztelt L*git*rsas*g!****** *v szeptember **.-*n indultam magyarorsz*gra montreali nya...

Inquiring about the status of refund ?*For Robert and Donna Serpico **Flight info**boo...

I called Swiss last Friday (** July) to change my booking. I was due to fly from Zurich...

Hello. My name is Ivana Zotel Benko. Today my flight from Zurich to Paris was canceled...

Dear Swiss Air:**My name is John Raymond Shuhler and my luggage has not been returned t...

Dear GetHuman team,*SWISS as a company greatly values good service and high standards o...

Would like to speak to an agent

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Does GetHuman work with Swiss Airlines?

GetHuman does not work with Swiss Airlines's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Swiss Airlines at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Swiss Airlines's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!