CAP STUCK - NEW TO UNSTUCK B* WIFE WHACKS ME!!

GetHuman967974's customer service issue with Swell.com from August 2018

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The issue in GetHuman967974's own words
FORCE ICE CUBE THROUGH OPENING OF BOTTLE ... CAP STUCK ON SWELL BOTTLE. HOW DO I GET IT UNSTUCK?*I HAVE TWO BOTTLES AND THEY ARE DIFFERENT SIZE CAPS AND I ACCIDENTLY FORCED THE SLIGHTLY LARGER ONE ONTO MY SWELL BOTTLE - TRIED WRENCHES, ETC. *SHOULD I TRY FREEZING THE BOTTLE?*PLEASE HELP
I USE THE WRONG CAP AND IT WAS TOO LARGE - IT GOT STUCK
ANY SUGGESTIONS TO GET THIS CAP OFF WITHOUT DAMAGING MY SWELL BOTTLE?
* - * YEARS
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I would like to remove one item from a pending order before it ****psI purchased a swell ** ounce white marble container from Starbucks on last Friday...
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Swell.com

SWELL ** WATER BOTTLE PURCHASED AT STARBUCKS IN HAWAII
Customer service issue
Reported by GetHuman967974
Aug 8th, 2018 - a yr ago
I have an issue with Swell.com too
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Seen by 17 customers so far
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Timeline
GetHuman967974 started working on this issue
Aug 8th, 2018 8:08pm
GetHuman967974 indicated the issue is not fixed yet.
Aug 8th, 2018 9:57pm
GetHuman967974 indicated the issue is not fixed yet.
Aug 8th, 2018 10:02pm
GetHuman967974 indicated the issue is not fixed yet.
Aug 8th, 2018 10:03pm
GetHuman967974 indicated the issue is not fixed yet.
Aug 8th, 2018 10:13pm