I bought two items on January **st with the $** credit that I had at your store that I...

GetHuman-amydurra's customer service issue with Swap.com from February 2019

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The issue in GetHuman-amydurra's own words
I bought two items on January **st with the $** credit that I had at your store that I had to use as an exchange instead of getting money back. Thus I picked up two things I really didn't need to use the credit. I just received my Chase bill order number P**-*******-*******.. I emailed you a couple days ago and the response I got was that my items were on their way with the picture of the two things that I had bought on January **st that I already had in my possession. Please credit me the $** on my credit card and redeem the $** in credit that I have to solve this problem.
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Customer service issue
Reported by GetHuman-amydurra
Feb 16th, 2019 - 8 mons ago
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GetHuman-amydurra started working on this issue
Feb 16th 8:40pm