I have been a customer for many, many years, dating back to catalogue orders only. I us...
GetHuman888242's customer service issue with Swansonvitamins.com from July 2018
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The issue in GetHuman888242's own words
I have been a customer for many, many years, dating back to catalogue orders only. I usually place multiple orders each. month. I know the company policy is, and has been for as long I can remember, that orders over $** incur no.shipping charge. Therefore, I was not only surprised but, frankly insulted. that my order of over $*** was being charged a shipping fee. Are you luring your customers with a **% off sale and then charging them a shipping penalty? Shame on you!
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