I have been a customer for many, many years, dating back to catalogue orders only. I us...

GetHuman888242's customer service issue with Swansonvitamins.com from July 2018

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The issue in GetHuman888242's own words
I have been a customer for many, many years, dating back to catalogue orders only. I usually place multiple orders each. month. I know the company policy is, and has been for as long I can remember, that orders over $** incur no.shipping charge. Therefore, I was not only surprised but, frankly insulted. that my order of over $*** was being charged a shipping fee. Are you luring your customers with a **% off sale and then charging them a shipping penalty? Shame on you!
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Swansonvitamins.com

Customer service issue
Reported by GetHuman888242
Jul 17th, 2018 - a yr ago
I have an issue with Swansonvitamins.com too
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Seen by 3 customers so far
Similar issue to 4 others
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Timeline
GetHuman888242 started working on this issue
Jul 17th, 2018 3:49am