I was kicked out of surveys for absolutely no reason. I was doing one on my phone, it g...

GetHuman-jessalen's customer service issue with SwagBucks from June 2018

Help with my SwagBucks issue
I was kicked out of surveys for absolutely no reason. I was doing one on my phone, it glitched and a message came saying I wasn't honest. I never answered anything dishonestly or unusual. My video playlists also do not work at all. I have written to the team more than once and no response. They are usually way better than that.
I trust that SwagBucks will make this right and come up with a resolution that is fair.
Help with my SwagBucks issue
How GetHuman-jessalen fixed the problem:
You need to write to customer service, upload a screenshot of what the issue is, and wait forever for a response. They used to be right on it, but it takes many days now for customer service. I was persistent and they finally answered. Still told me it was my fault. I disagree. I say glitch, but the non the less they fixed the issue. .
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SwagBucks

Customer service issue
Reported by GetHuman-jessalen
Jun 5th, 2018 - 2 mons ago
I have an issue with SwagBucks too
Fixed
GetHuman-jessalen shared how to fix
Seen by 7 customers so far
Similar issue to 615 others
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Timeline
GetHuman-jessalen started working on this issue
Jun 5th 4:14pm
GetHuman-jessalen confirmed the issue is fixed. Hooray!
Jun 8th 5:17pm