I was kicked out of surveys for absolutely no reason. I was doing one on my phone, it g...

GetHuman-jessalen's customer service issue with SwagBucks from June 2018

Help with my SwagBucks issue
The issue in GetHuman-jessalen's own words
I was kicked out of surveys for absolutely no reason. I was doing one on my phone, it glitched and a message came saying I wasn't honest. I never answered anything dishonestly or unusual. My video playlists also do not work at all. I have written to the team more than once and no response. They are usually way better than that.
GetHuman-jessalen did not yet indicate what SwagBucks should do to make this right.
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How GetHuman-jessalen fixed the problem
You need to write to customer service, upload a screenshot of what the issue is, and wait forever for a response. They used to be right on it, but it takes many days now for customer service. I was persistent and they finally answered. Still told me it was my fault. I disagree. I say glitch, but the non the less they fixed the issue. .
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Customer service issue
Reported by GetHuman-jessalen
Jun 5th, 2018 - 6 mons ago
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Seen by 16 customers so far
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GetHuman-jessalen started working on this issue
Jun 5th 4:14pm
GetHuman-jessalen confirmed the issue is fixed. Hooray!
Jun 8th 5:17pm