Facing handle bar bent, and fork bent. From the first service, Iam behind this issue. T...

GetHuman-basubvbe's Complaint issue with Suzuki from October 2019

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The issue in GetHuman-basubvbe's own words
Facing handle bar bent, and fork bent. From the first service, Iam behind this issue. They did wheel alignment and said, it's done. Bit still issue exist. Handle is not at all straight. *Now I took the bike to another showroom Ninestar near hosa road Bangalore. *After checking they said * issues exist * *) bracket bent exist* *) T stem bent needs a fix **) Fork bent needs to be removed. .....*and these people are telling its chargeable** . It's a new bike Gixxer ***cc, * months old, from the first service the issue exist. They are irritating too much . I am getting shoulder pain because of this. The showroom I too took this vehicle, they are irritating me fro past * months....*and finally I took to another showroom ninestar, where they are telling that it will be chargeable . Why they will charge, is my question , when the bike is delivered to me it has a fork bend. Now they are not ready to correct. *My demand is either correct this issue as soon as possible or send the the vehicle to Suzuki main branch* company and correct it or deliver me a new vehicle or my next action is I will go to police station and file a complaint... I will wait for another * days and if no response, will meet at police station or the court.

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Suzuki

Complaint issue
Reported by GetHuman-basubvbe
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 121 others
0 customers following this

Timeline

GetHuman-basubvbe started working on this issue
Oct 29th, 2019 7:15am
GetHuman-basubvbe indicated the issue is not fixed yet.
Nov 8th, 2019 12:38am

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