My Suunto * started * weeks ago showing wrong distances when biking. I think GPS show c...

GetHuman4875102's Technical support issue with Suunto from May 2020

Help with my Suunto issue
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The issue in GetHuman4875102's own words
My Suunto * started * weeks ago showing wrong distances when biking. I think GPS show correct position as the map seems to be accurate after sync whith app, but as I'm biking the distance becomes more and more wrong showing less and less from actual distace biked. Also the inaccuratcy have become bigger and bigger day by day. Have tried to change GPS-system whitout any result and I do calibrate towards the app every day before biking and do not start befor GPS symbol has changed. Today a made a ** km bike but the watch showed only approximated **. With the sport-tracker on mye phone the GPS there show a correct distance and same as my bike's wheel computer does. Bought my Suunto * almost a year ago and have until now had no problem with it showing wrong distance when biking. Is this, you think, a BUG problem, or...? Have the latest version updated. I will also tell you that the watch is showing correct time and all other info seems to be correct eccept the distance :-( Withe regards Oeystein Bentzen

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Suunto

Technical support issue
Reported by GetHuman4875102
May 27th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 24 others
0 customers following this

Timeline

GetHuman4875102 started working on this issue
May 27th, 2020 9:31am
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May 27th, 2020 9:34am
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May 27th, 2020 9:34am
GetHuman4875102 shared this issue with others over email
May 27th, 2020 9:34am
GetHuman4875102 indicated the issue is not fixed yet.
May 27th, 2020 2:51pm

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