Dear survey monkey,**I am a sociology student, and use survey monkey for my research. I...

GetHuman4224889's customer service issue with SurveyMonkey from January 2020

Help with my SurveyMonkey issue
The issue in GetHuman4224889's own words
Dear survey monkey,**I am a sociology student, and use survey monkey for my research. I'm not sure what I'm going to do now though becuase I was on your standard plan that cost $***mth (paid monthly NOT annually). It has now risen to $***mth, that's a ***% increase in price. This is egregiously expensive and far too much for a student to afford! **Can you please help me with a cheaper option. Possibly a discount? Or maybe an offer to get the advantage plan ($*** per year) for cheaper, or month to month payment plan. It is simply too much to afford.**Thank you,*Chriso

GetHuman4224889 did not yet indicate what SurveyMonkey should do to make this right.

How GetHuman4224889 fixed the problem
I emailed them. They sent me a link to fill out a form for students*educators to be validated for a discount. I was validated for **% off.
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SurveyMonkey

Customer service issue
Reported by GetHuman4224889
Jan 9th, 2020 - a year ago
Fixed
GetHuman4224889 shared how to fix
Seen by 10 customers so far
Similar issue to 686 others
0 customers following this
Items needed
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Timeline

GetHuman4224889 started working on this issue
Jan 9th 7:04am
GetHuman4224889 confirmed the issue is fixed. Hooray!
Jan 11th 11:08am

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