I cannot access responses for a survey I developed and sent out. My dashboard tells me...
GetHuman3893450's Account Access issue with SurveyMonkey from November 2019
Help with my SurveyMonkey issue
First: share to improve GetHuman3893450's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3893450 may need:
Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3893450's own words
I cannot access responses for a survey I developed and sent out. My dashboard tells me I have zero surveys, but I know it’s still active because a) I can access it through the link I sent out, and b) I keep getting email updates from survey monkey asking if I’d like to see my new responses! **When i click the link to “view responses” in the email updates from survey monkey, I get a message on the website telling me I don’t have access to that page.**Please help! This is an important survey for work!**Bonnie Holliday
GetHuman3893450 did not yet indicate what SurveyMonkey should do to make this right.
I have an issue with SurveyMonkey too
How GetHuman3893450 fixed the problem
We are waiting for GetHuman3893450 to fix the problem and share the solution with the rest of us customers.
Please help with my SurveyMonkey issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.