I cannot access responses for a survey I developed and sent out. My dashboard tells me...

GetHuman3893450's Account Access issue with SurveyMonkey from November 2019

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Username, Password, Email address on the account, Name on the account, Phone number on the account, and Address on the account
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3893450's own words
I cannot access responses for a survey I developed and sent out. My dashboard tells me I have zero surveys, but I know it’s still active because a) I can access it through the link I sent out, and b) I keep getting email updates from survey monkey asking if I’d like to see my new responses! **When i click the link to “view responses” in the email updates from survey monkey, I get a message on the website telling me I don’t have access to that page.**Please help! This is an important survey for work!**Bonnie Holliday

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SurveyMonkey

Account Access issue
Reported by GetHuman3893450
Nov 6th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 2547 others
0 customers following this

Timeline

GetHuman3893450 started working on this issue
Nov 6th, 2019 1:25pm