Give me a refund please

GetHuman-ndotto's customer service issue with SurveyMonkey from March 2019

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The issue in GetHuman-ndotto's own words
Nothing, my card was charged without my authorization ... PLEASE REFUND MY CREDIT CARD. *KCS WEST, INC*CHARGE TO CREDIT CARD FOR NADINE DOTTO*PLEASE RESPOND TO MY ISSUE AND DO NOT SEND ME A FRUSTRATING ANSWER THAT I DID NOT TELL YOU WHAT I WANTED.*YOUR SYSTEM IS EXTREMELY FRUSTRATING!!!!!!!!!!
That I want a refund and want to cancel the service.
I want a refund please
one year, a refund
Tried to speak to a human being and it is impossible. Very bad customer service.
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SurveyMonkey

Survey Monkey annual service
Customer service issue
Reported by GetHuman-ndotto
Mar 12th, 2019 - 5 mons ago
I have an issue with SurveyMonkey too
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Seen by 6 customers so far
Similar issue to 1103 others
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Timeline
GetHuman-ndotto started working on this issue
Mar 12th 4:55pm