I sent Survey Monkey and email yesterday and got no response. My company, KCS West, Inc...
GetHuman-ndotto's customer service issue with SurveyMonkey from March 2019
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The issue in GetHuman-ndotto's own words
I sent Survey Monkey and email yesterday and got no response. My company, KCS West, Inc. opened an account last March. We had no intention of resigning up for the service and Survey Monkey charged the credit card on file for an additional year of service without my authorization. I would like the charge to be reversed and obtain a credit for the charge. We no longer want the service. Please respond to this email with refund information. Thank you
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