My name is Abigail Ojo and I work at Interswitch Limited, Lagos, Nigeria.**I signed up...

GetHuman2393007's customer service issue with SurveyMonkey from March 2019

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The issue in GetHuman2393007's own words
My colleague Safiat-Alabi Macfoy, tried to do a transfer of survey to my account, however this was unsuccessful. ... My name is Abigail Ojo and I work at Interswitch Limited, Lagos, Nigeria.**I signed up for a package on Survey Monkey, Monthly Standard Plan and paid a sum of $**.** on the **th of February, ****.**My colleague Safiat-Alabi Macfoy, tried to do a transfer of survey to my account, however this was unsuccessful.**Kindly assist with a resolution.
This was frustrating because we hoped it would work at the time we tried the transfer because my colleague is no longer in my team to follow up with for the transfer to be done. Will get her to try again tomorrow. Will let you know if it works.
I want you to enable my account to receive transfer of survey from *****@***.com
We have been using survey monkey in my company for years now, I only got signed up as an administrator last month after I made payment however, i am yet to make use of the platform due to this issue
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SurveyMonkey

Standard monthly plan
Customer service issue
Reported by GetHuman2393007
Mar 7th, 2019 - 2 years ago
Fixed
Seen by 46 customers so far
Similar issue to 1081 others
0 customers following this
Items needed
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Timeline

GetHuman2393007 started working on this issue
Mar 7th, 2019 3:15am
GetHuman2393007 indicated the issue is not fixed yet.
Mar 10th, 2019 11:25am
GetHuman2393007 indicated the issue is not fixed yet.
Mar 10th, 2019 11:32am

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