I was trying to get help with surveymonkey apply (fluid review) and mistakenly paid for...

GetHuman2224439's customer service issue with SurveyMonkey from February 2019

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The issue in GetHuman2224439's own words
I was trying to get help with surveymonkey apply (fluid review) and mistakenly paid for a service that was actually for the regular survey monkey site. I already have a survey monkey subscription through my work and therefore would like a refund of $**.** to my credit card. The ability to access support through both survey monkey and survey monkey apply has been challenging. I appreciate your help as soon as possible. Thank you.
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SurveyMonkey

Customer service issue
Reported by GetHuman2224439
Feb 16th, 2019 - 9 mos ago
I have an issue with SurveyMonkey too
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Seen by 1 customer so far
Similar issue to 954 others
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Timeline
GetHuman2224439 started working on this issue
Feb 16th 10:41pm