I am shopping for a product that will allow me to gather both qualitative and quantitat...

GetHuman1334162's customer service issue with SurveyMonkey from October 2018

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I am shopping for a product that will allow me to gather both qualitative and quantitative data. I need the latter to be received in a format that allows me to analyze it in Excel. I have used another service in the past and it was not user friendly for my purposes. *I am using this to contact plaintiffs in a collective action lawsuit. I will need to be able to group plaintiffs based on shared results. I then take the data, slice and dice it, and then use it to calculate potential damages. Would you please explain if and how your product can make my task more efficient.
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SurveyMonkey

Customer service issue
Reported by GetHuman1334162
Oct 12th, 2018 - 7d ago
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GetHuman1334162 started working on this issue
Oct 12th 6:57pm