This is my first time setting up a survey. I was confused by who had access to the da...

GetHuman-duperkat's customer service issue with SurveyMonkey from June 2018

6 views
 | 
418 similar
 | 
0 following
Help with my SurveyMonkey issue
GetHuman-duperkat's next move: call SurveyMonkey.
The best way to get your problem resolved is to tap the button below to start calling SurveyMonkey. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-duperkat's own words
This is my first time setting up a survey. I was confused by who had access to the data. I only want myself (or maybe a couple other people) to have access to the results -- not the respondents to the survey. Is this possible with the free version? What are all the settings I need to do in order to make this happen? *Also, I don't want to send the survey out from my email address -- how then will I be able to access the results if it's coming from an email address that is not my own?
GetHuman-duperkat did not yet indicate what SurveyMonkey should do to make this right.
I have an issue with SurveyMonkey too
How GetHuman-duperkat fixed the problem
We are waiting for GetHuman-duperkat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get SurveyMonkey's attention and get better help faster. Tap below to get started.
Having SurveyMonkey issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-duperkat fixes it.
This email address isn't valid

SurveyMonkey

Customer service issue
Reported by GetHuman-duperkat
Jun 4th, 2018 - a yr ago
I have an issue with SurveyMonkey too
Fixed
Seen by 6 customers so far
Similar issue to 418 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-duperkat started working on this issue
Jun 4th, 2018 4:08pm
GetHuman-duperkat indicated the issue is not fixed yet.
Jun 4th, 2018 5:32pm
GetHuman-duperkat indicated the issue is not fixed yet.
Jun 4th, 2018 5:33pm
GetHuman-duperkat indicated the issue is not fixed yet.
Jun 5th, 2018 5:27pm
GetHuman-duperkat indicated the issue is not fixed yet.
Jun 7th, 2018 5:46pm