requested twice but no email received - request a new password as had forgotton current...

GetHuman-jillkass's customer service issue with SurveyMonkey from April 2018

Help with my SurveyMonkey issue
The issue in GetHuman-jillkass's own words
request a new password as had forgotton current password ... requested twice but no email received
I am unable to sign back into Survey Monkey
Resolve why I am not receiving the email with the new password link
I have an issue with SurveyMonkey too
How GetHuman-jillkass fixed the problem
We are waiting for GetHuman-jillkass to fix the problem and share the solution with the rest of us customers.
Please help with my SurveyMonkey issue
Do you have a customer issue as well?
We can help you get SurveyMonkey's attention and get better help faster. Tap below to get started.
Having SurveyMonkey issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would SurveyMonkey email you?
This email address isn't valid

SurveyMonkey

Customer service issue
Reported by GetHuman-jillkass
Apr 17th, 2018 - 5 mons ago
I have an issue with SurveyMonkey too
Not resolved
Seen by 12 customers so far
Similar issue to 218 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-jillkass started working on this issue
Apr 17th 1:25pm
GetHuman-jillkass indicated the issue is not fixed yet.
Apr 17th 3:30pm
GetHuman-jillkass indicated the issue is not fixed yet.
Apr 17th 3:30pm
GetHuman-jillkass indicated the issue is not fixed yet.
Apr 17th 3:32pm
GetHuman-jillkass indicated the issue is not fixed yet.
Apr 18th 2:27pm
GetHuman-jillkass indicated the issue is not fixed yet.
Apr 18th 2:28pm
GetHuman-jillkass indicated the issue is not fixed yet.
Apr 19th 12:02am
GetHuman-jillkass indicated the issue is not fixed yet.
Apr 19th 12:03am
GetHuman-jillkass indicated the issue is not fixed yet.
Apr 21st 7:05am
GetHuman-jillkass indicated the issue is not fixed yet.
Apr 21st 7:06am