August ** and still waiting. I called and was told they were working back orders. Still no word from SurLaTable.

GetHuman5097798's Track order issue with from July 2020

Help with my issue
First: share to improve GetHuman5097798's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5097798's own words
Finish my set of knives. ... I have not received my order. I do have an order number and a shipping track number. The date of order was ********, the order number SF**********. Tracking number ************* ****. There is no record for this tracking number any longer. I did notice a web order number *******-***. This was for a Zeilling Henckels bread knife, sku *******. Please check to see what has happened to the shipment. My Master Card information is correct, so as far as I know that is OK.
I was told they were behind, but would process it shortly. No word.
I guess canceling the thing. I don't think it will ever be shipped.
Couple of years as a customer.
Called and spoke to them two weeks ago.
How GetHuman5097798 fixed the problem

We are waiting for GetHuman5097798 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Ordered bread knife for my Hinkle set.
Track order issue
Reported by GetHuman5097798
Jul 24th, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 29 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman5097798 started working on this issue
Jul 24th, 2020 5:04pm
GetHuman5097798 indicated the issue is not fixed yet.
Jul 30th, 2020 8:56pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers