August ** and still waiting. I called and was told they were working back orders. Still no word from SurLaTable.

GetHuman5097798's Track order issue with SurLaTable.com from July 2020

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The issue in GetHuman5097798's own words
Finish my set of knives. ... I have not received my order. I do have an order number and a shipping track number. The date of order was ********, the order number SF**********. Tracking number ************* ****. There is no record for this tracking number any longer. I did notice a web order number *******-***. This was for a Zeilling Henckels bread knife, sku *******. Please check to see what has happened to the shipment. My Master Card information is correct, so as far as I know that is OK.
I was told they were behind, but would process it shortly. No word.
I guess canceling the thing. I don't think it will ever be shipped.
Couple of years as a customer.
Called and spoke to them two weeks ago.
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SurLaTable.com

Ordered bread knife for my Hinkle set.
Track order issue
Reported by GetHuman5097798
Jul 24th, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 29 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5097798 started working on this issue
Jul 24th, 2020 5:04pm
GetHuman5097798 indicated the issue is not fixed yet.
Jul 30th, 2020 8:56pm

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