I was trying to recover an account I believed that was mine back in ********* about. I...

GetHuman5162827's Appeal Ban issue with Supercell from August 2020

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Before contacting them, items GetHuman5162827 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
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The issue in GetHuman5162827's own words
I was trying to recover an account I believed that was mine back in ********* about. I lost possession of the account while trying to transfer the Town from an old iPod to a more up to date phone. My friend found it on his friends list the other day, so he sent it to me and I thought it was mine. Since I was talking to customer support if it wasn’t mine I would have expected a response saying it wasn’t mine but then I go back on my ipad to check and see if I had gotten a response about the recovery I got banned because of account phishing. I genuinely thought it was my previous account because the last I played I was a TH ** and it’s the exact formation I had my previous base at. The account isn’t in a clan, nor have a ranking for raiding and looks very inactive. That’s why I assumed it was my previous account with my name on it. If you could give me a reply back ASAP I would very much appreciate it

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Supercell

Appeal Ban issue
Reported by GetHuman5162827
Aug 14th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 6041 others
0 customers following this

Timeline

GetHuman5162827 started working on this issue
Aug 14th, 2020 1:30pm