Hello Supercell,**I genuinely love playing Clash of Clans (COC). I’ve been playing this...

GetHuman-adraingu's customer service issue with Supercell from May 2020

Help with my Supercell issue
The issue in GetHuman-adraingu's own words
Hello Supercell,**I genuinely love playing Clash of Clans (COC). I’ve been playing this game for * years. This game relieves my stress and helps me to calm myself.**I have * accounts. The usernames are dodey which is my first account and MasteR dodeY which is my second account. This is what happened. I was playing using dodey and I tried to open MasteR dodeY because I wanted to level it up but unexpectedly, my first account, dodey, got banned and I cannot retrieve my second account, MasteR dodeY, because I forgot the email address and the password. I wasn’t phishing someone’s account and I did not breach the Supercell’s Terms of Service. I also don’t have any intention in violating your rules. I promise that it is truly my account and I just wanted to play.**Is there any way to unban my account? At this time of home quarantine, my life is so boring. I cannot eat and sleep properly because I cannot play COC anymore.**Please help me retrieve my account. I am willing to cooperate and do my best to get it back.**I hope to hear a positive feedback. Thank you very much.***Sincerelly yours,*Adrian Gulane

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Customer service issue
Reported by GetHuman-adraingu
May 27th, 2020 - a year ago
Not resolved
Seen by 24 customers so far
Similar issue to 6437 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder

Timeline

GetHuman-adraingu started working on this issue
May 27th, 2020 12:20pm
GetHuman-adraingu confirmed the issue is fixed. Hooray!
May 27th, 2020 12:23pm
GetHuman-adraingu shared this issue with your circles on Google+
May 27th, 2020 12:23pm
GetHuman-adraingu shared this issue with others over email
May 27th, 2020 12:23pm
GetHuman-adraingu indicated the issue is not fixed yet.
May 28th, 2020 12:16am
GetHuman-adraingu indicated the issue is not fixed yet.
May 28th, 2020 12:18am