Name of my village is Gnes*Player tag is **LGJV*CGY*Town hall level is ***Name of my cl...

GetHuman4757185's customer service issue with Supercell from May 2020

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The issue in GetHuman4757185's own words
Name of my village is Gnes*Player tag is **LGJV*CGY*Town hall level is ***Name of my clan is Proud*b CHNDmll*Clan tag is *GUGPYVGY*XP level is *****i have the supercell I'd that is *****@***.com*Actually, My village was also being used by my friends because in the past when i was not having my personal phone.*Then i use to play in their mobile and when i purchased my own phone, i forgot to remove my village from their phones. As I'm in United Kingdom and my location is also changed.*i mailed supercell and informed them about the activity of my ID to *****@***.com then they revoked in-game ban to secure my account.*And Reply from supercell said.. you can give us your reference number: ***********I created this id in India, Khatima, November, ****.*I made my village on Redmi ******* and i play this account with *Oppo A**f*Samsung GT-I*****Vivo vivo **** and vivo *****Realme RMX*****Previously When i made my account i used the same name Gnes*Later, i changed it to I*stint warl*ck*And on ** April ****. i re-changed it to Gnes*By spending *,*** gem's.*i started playing regularly again this game this year and earlier i use to take breaks. I created this account like * year's back.*About * day's back i felt that someone is using because their was this message "other device is connecting"*Then later, i informed about it to supercell by email and they revoked in-game ban to secure my account.*The game was connected to my gmail id. i have setup the supercell id to this gmail account *****@***.com**I played the account last time on Monday morning. ** April **** (according to UK timing).*I really don't remember all these but Last time i played, i had ** gem's.*Last time i upgraded wizard tower and queen.* I didn't purchased anything from the store. *Last time i saw my trophy was around ****.*That's all i remember. No one can remember all these stuff.**One more thing, *I sensed you mail about my id and now you are not letting me to play. Who is the owner of his village.*I have the supercell, gmail login ID i receive the emails what's the problem then.**I created this account in India, Which city I'm not sure because i travel alot.* The device where i logged in first time was Redmi ******* and later the other mobile phone's i used to play earlier are*Oppo A**f*Samsung GT-I*****Realme RMX*****Vivo vivo **** and Current device vivo *****Don't know about more as other have connected it as well.*Dear, I have the gmail account then why you are not letting me play. It is pretty annoying i don't see the point of the supercell I'd. It is not secure then**Also, it was played with Samsung SM-G***F

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Supercell

Customer service issue
Reported by GetHuman4757185
May 2nd, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 6306 others
0 customers following this

Timeline

GetHuman4757185 started working on this issue
May 2nd, 2020 4:46pm

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