I tried to purchase the $** “sack of gems” and my iPhone told me to manage my payment m...

GetHuman-kenny_we's In Game Problem issue with Supercell from December 2019

Help with my Supercell issue
The issue in GetHuman-kenny_we's own words
I tried to purchase the $** “sack of gems” and my iPhone told me to manage my payment method (I fix that and I can now purchase what I need). But when I go to Clash of Clans store to purchase what I was wanting, it was still thinking I was still trying to purchase the original thing (before I fixed my payment method) so now I can’t buy any of the deals, so I was hoping there was anything you could do to help me resolve this issue. *Thank you for your time*

GetHuman-kenny_we did not yet indicate what Supercell should do to make this right.

How GetHuman-kenny_we fixed the problem
Contact Apple, see if they can do any amount of help (start there) and if you still have issues, contact supercell
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How Do I Request a Refund from Supercell?Why is my Clash of Clans not loading?How do I appeal a ban in Clash of Clans?How do I report bugs or in-game problems to Supercell?How do I recover my Supercell account?
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Supercell

In Game Problem issue
Reported by GetHuman-kenny_we
Dec 3rd, 2019 - a year ago
Fixed
GetHuman-kenny_we shared how to fix
Seen by 4 customers so far
Similar issue to 6386 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder

Timeline

GetHuman-kenny_we started working on this issue
Dec 3rd, 2019 12:26am
GetHuman-kenny_we confirmed the issue is fixed. Hooray!
Dec 4th, 2019 1:43am
GetHuman-kenny_we confirmed the issue is fixed. Hooray!
Dec 4th, 2019 1:46am

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