I have my account locked and it’s been locked for about a month or so. I’ve reached out...

GetHuman-catota's Recover Account issue with Supercell from October 2019

Help with my Supercell issue
The issue in GetHuman-catota's own words
I have my account locked and it’s been locked for about a month or so. I’ve reached out to supercell and they asked me some questions that I didn’t remember ex: “ What was your first name when you created this account “ and other things related to that which I don’t remember cause I created my account like *-* years ago. And id like if they unlocked my account, I also have proof that it’s my account I have old screenshots of It and everything i could name a few clans that I’ve been in if that helps sincerely, Alex.

GetHuman-catota did not yet indicate what Supercell should do to make this right.

How GetHuman-catota fixed the problem

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Supercell

Recover Account issue
Reported by GetHuman-catota
Oct 17th, 2019 - a year ago
Fixed
Seen by 14 customers so far
Similar issue to 15723 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder

Timeline

GetHuman-catota started working on this issue
Oct 17th, 2019 12:37am
GetHuman-catota confirmed the issue is fixed. Hooray!
Oct 17th, 2019 12:38am

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