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Hi, *This my second attempt at reaching out to you supercell about the state of my acco...

GetHuman2946969's customer service issue with Supercell from May 2019

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Hi, *This my second attempt at reaching out to you supercell about the state of my account. I have emailed support and they have been all but helpful, my account was banned on Thursday for " account phishing" as I was trying to recover an older account through support under the name Mogar. however, in the process my current account Coconuticus was permanently banned without warning. The few responses I received from support told me that I breached the terms and conditions and if that was not the case then to return to the game. It was not my intention to "account phish I was just trying to get access to my old account. I am content with just having my current account Coconuticus unbanned as I believe that it was unfair and I was misinformed. I will not attempt to reclaim Mogar in the future as it seems to be more Trouble than it is worth. Looking forward to hearing from you soon. **-Jake

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Supercell

Customer service issue

Reported by GetHuman2946969

May 18th, 2019 - 2 years ago

I have an issue with Supercell too

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Seen by 36 customers so far

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