Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

Hi, *This my second attempt at reaching out to you supercell about the state of my acco...

GetHuman2946969's customer service issue with Supercell from May 2019

Help with my Supercell issue

First: share to improve GetHuman2946969's odds

Strength in numbers! Companies respond better when others are watching.

The issue in GetHuman2946969's own words

Hi, *This my second attempt at reaching out to you supercell about the state of my account. I have emailed support and they have been all but helpful, my account was banned on Thursday for " account phishing" as I was trying to recover an older account through support under the name Mogar. however, in the process my current account Coconuticus was permanently banned without warning. The few responses I received from support told me that I breached the terms and conditions and if that was not the case then to return to the game. It was not my intention to "account phish I was just trying to get access to my old account. I am content with just having my current account Coconuticus unbanned as I believe that it was unfair and I was misinformed. I will not attempt to reclaim Mogar in the future as it seems to be more Trouble than it is worth. Looking forward to hearing from you soon. **-Jake

GetHuman2946969 did not yet indicate what Supercell should do to make this right.

I have an issue with Supercell too

How GetHuman2946969 fixed the problem

We are waiting for GetHuman2946969 to fix the problem and share the solution with the rest of us customers.

Please help with my Supercell issue

Prefer a step by step guide?

We've taken the time to write instructions for how to solve some of the most common Supercell customer problems.

How Do I Request a Refund from Supercell?Why is my Clash of Clans not loading?How do I appeal a ban in Clash of Clans?How do I report bugs or in-game problems to Supercell?How do I recover my Supercell account?

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

Hi Supercell, my account got banned because of the attempts i tried to get a Supe...My account supercell id linked attempt to **h My base is locked out for supercell plz remove my supercell id from supercell Hi sir, *Anyone is login my supercell*I'd can you logout supercell form all devic...Supercell wont respond to my question on support supercell is ****Hello supercell,* * Some people are hacking others su...Dear supercell i want to delete my supercell supercell id because somone hack my...

Do you have a customer issue as well?

We can help you get Supercell's attention and get better help faster. Tap below to get started.

Having Supercell issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...For better results, write at least 100 characters

Your emailThis email address isn't valid

Supercell

Customer service issue

Reported by GetHuman2946969

May 18th, 2019 - 4 years ago

I have an issue with Supercell too

Not resolved

Seen by 40 customers so far

Similar issue to 8335 others

0 customers following this

Items needed

Email on Account

Username

Password

Game Name

Console Type

Game Version Type

Name of Account Holder