My game is being used by someone, my account name is Mr G *VPJJVQQU, it was in Clan Los...

GetHuman2465719's customer service issue with Supercell from March 2019

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2465719's own words
My game is being used by someone, my account name is Mr G *VPJJVQQU, it was in Clan Los Destroyers *QPRYRLJ*, my Google account is *****@***.com, I checked all my security settings in google and all is good, I believe that the account was hacked with the supercell Id, when I try to login to retrieve my * digit code my email says that this account is not linked or associated with my account, this happen yesterday and i never gave anyone my account details, your help in recovering this account would be grateful since i put in alot of time and money in this game, if you can check the history you will see what I am talking about, i been in the same clan for over * years
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Supercell

Customer service issue
Reported by GetHuman2465719
Mar 12th, 2019 - 5 mons ago
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Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman2465719 started working on this issue
Mar 12th 11:31pm