Good Afternoon, today around *:** AM ET. I was playing under my clash of clans account...
GetHuman2267409's customer service issue with Supercell from February 2019
4 views | 4908 similar | 0 following
Help with my Supercell issue
First: share to improve GetHuman2267409's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2267409's next move: contact Supercell.
Tap the below to see how we recommend you contact Supercell. We will check in later with GetHuman2267409 to make sure you got them.
Before contacting them, items GetHuman2267409 may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman2267409's own words
Good Afternoon, today around *:** AM ET. I was playing under my clash of clans account name *Piccolo. At *:** AM, I logged on to see that my base was reset. Then i was in the middle of getting help from someone on the In game contact section when all of a sudden I was banned for account phishing? I was making progress with a lady named Angie, I was about to send her screenshots of my purchase history on my account that she was asking to see, when all of a sudden I was banned. I was ***% banned unfairly, I was trying to recover my account that I legitimately owned, I answered all the questions and had all the proof available to show it was my account. I was banned in the middle of proving it was my account. I have all the information to prove it was my account. I don’t understand why I was banned.
GetHuman2267409 did not yet indicate what Supercell should do to make this right.
I have an issue with Supercell too
How GetHuman2267409 fixed the problem
We are waiting for GetHuman2267409 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Supercell customer problems.