Good Afternoon, today around *:** AM ET. I was playing under my clash of clans account...

GetHuman2267409's customer service issue with Supercell from February 2019

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The issue in GetHuman2267409's own words
Good Afternoon, today around *:** AM ET. I was playing under my clash of clans account name *Piccolo. At *:** AM, I logged on to see that my base was reset. Then i was in the middle of getting help from someone on the In game contact section when all of a sudden I was banned for account phishing? I was making progress with a lady named Angie, I was about to send her screenshots of my purchase history on my account that she was asking to see, when all of a sudden I was banned. I was ***% banned unfairly, I was trying to recover my account that I legitimately owned, I answered all the questions and had all the proof available to show it was my account. I was banned in the middle of proving it was my account. I have all the information to prove it was my account. I don’t understand why I was banned.

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How Do I Request a Refund from Supercell?Why is my Clash of Clans not loading?How do I appeal a ban in Clash of Clans?How do I report bugs or in-game problems to Supercell?How do I recover my Supercell account?
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Customer service issue
Reported by GetHuman2267409
Feb 22nd, 2019 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 4908 others
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GetHuman2267409 started working on this issue
Feb 22nd, 2019 2:34pm