I tried to get an old village back in clash of clans and provided very accurate details...

GetHuman-codyndal's customer service issue with Supercell from February 2019

4746 similar
0 following
Help with my Supercell issue
First: share to improve GetHuman-codyndal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-codyndal's next move: contact Supercell.
Tap the below to see how we recommend you contact Supercell. We will check in later with GetHuman-codyndal to make sure you got them.
Before contacting them, items GetHuman-codyndal may need:
Email on Account, Username, Password, Game Name, Console Type, Game Version Type, and Name of Account Holder
The issue in GetHuman-codyndal's own words
I tried to get an old village back in clash of clans and provided very accurate details. Apparently they weren’t good enough as I’ve been banned in clash of clans and can’t log into ANY account. I’ve spent hundreds of dollars between clash of clash, clash royal, and brawl stars. This issue not only made me irritated and upset, but it also is deterring me from wanting to play any supercell game. The thing that upsets me the most is that I’ve had this clash of clans account for years and spent a lot of time on my village. The reason I tried getting my village back is because I lost it in switching from android to iPhone.
GetHuman-codyndal did not yet indicate what Supercell should do to make this right.
I have an issue with Supercell too
How GetHuman-codyndal fixed the problem
We are waiting for GetHuman-codyndal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Supercell's attention and get better help faster. Tap below to get started.
Having Supercell issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-codyndal fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-codyndal
Feb 15th, 2019 - 8 mons ago
I have an issue with Supercell too
Not resolved
Seen by 6 customers so far
Similar issue to 4746 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-codyndal started working on this issue
Feb 15th 4:00pm