I played clash of clans years ago, been years since I last played. I had Android which...

GetHuman-jasicx's customer service issue with Supercell from February 2019

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The issue in GetHuman-jasicx's own words
I played clash of clans years ago, been years since I last played. I had Android which works through Google Play and now I have Apple which is IOS*Apple store. I tried recovering my account to play again but I got banned cuz I didn’t know what month I started*quit playing(who tracks those kinda things?). I did link my account to Facebook and I still have the email logins. So how I get my account back?
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Supercell

Customer service issue
Reported by GetHuman-jasicx
Feb 15th, 2019 - 8 mons ago
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Seen by 9 customers so far
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GetHuman-jasicx started working on this issue
Feb 15th 2:34pm