Dear Supercell support,*We are requesting a $** refund or a switch for a purchase that...

GetHuman1977912's customer service issue with Supercell from January 2019

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The issue in GetHuman1977912's own words
Dear Supercell support,*We are requesting a $** refund or a switch for a purchase that was made by my my * year old daughter by accident last night, Jan **, ****. She was sitting next to my ** yr old son who uses the game (Louie) and he bought $** of gems. Our * yr old daughter clicked a purchase of Royal Ghost. We do not want Royal Ghost. We just want the Gems back into my son's account. My son's supercell user name is: **T*r****** *My name is Dan Halprin (Louie's father), and this account is my son's, Louie Halprin. To re-cap, we just want the $** Royal Ghost purchase refunded to to my son's Supercell Clash Royale account.
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Supercell

Customer service issue
Reported by GetHuman1977912
Jan 16th, 2019 - a mon ago
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GetHuman1977912 started working on this issue
Jan 16th 7:07pm