I am coleader of my cousins clan. On Monday, January ** somebody joined my clan I don’t...

GetHuman1969383's customer service issue with Supercell from January 2019

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I am coleader of my cousins clan. On Monday, January ** somebody joined my clan I don’t know who he was and he kept saying inappropriate words and sentences repeatedly over and over again and it was making me very annoyed. I told him to stop or I would kick him from the clan but he kept repeating his paragraph of inappropriate language and it was making me very very very annoyed. I defended myself by answering back and then I received a ban the next day. He*She shouldn’t of been saying that in my clan chat and I don’t know why I received the ban. It’s only a week ban, but that is a lot of progress lost. I would appreciate an email response, so this issue can be resolved. If clan chat is not censored I don’t see why volger language would be an alagible bann, especially because he started the fight. -Thank you. xX*Age****Xx
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Supercell

Customer service issue
Reported by GetHuman1969383
Jan 15th, 2019 - 9 mons ago
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GetHuman1969383 started working on this issue
Jan 15th 3:47pm
GetHuman1969383 tried contacting Supercell
Jan 15th 3:47pm
GetHuman1969383 reached Supercell customer support
Jan 15th 3:47pm
GetHuman1969383 indicated the issue is not fixed yet.
Jan 15th 3:47pm