On January ** I was charged **.** and I did not make this purchase. I contacted Apple s...

GetHuman1968898's customer service issue with Supercell from January 2019

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The issue in GetHuman1968898's own words
On January ** I was charged **.** and I did not make this purchase. I contacted Apple support and was refunded. However, COC deducted **** gems from my account when I never received anything on my account to begin with thus resulting in a negative balance of gems. I tried to get help through the game app but the person who was supposed to be helping me ended the conversation instead. I should not have lost in game currency when I never received any and I never should have been treated that way and I should not have ever been put into this position in the first place.
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Supercell

Customer service issue
Reported by GetHuman1968898
Jan 15th, 2019 - 9 mons ago
I have an issue with Supercell too
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GetHuman1968898 started working on this issue
Jan 15th 2:36pm