Hello there, I tried to log on to clash of clans and it says I have been permanently ba...
GetHuman-nerdme's customer service issue with Supercell from January 2019
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The issue in GetHuman-nerdme's own words
Hello there, I tried to log on to clash of clans and it says I have been permanently banned due to account phishing I was trying to get access to my mother's old account. She does not have the account on her phone any longer due to the Fact that she got a new phone and couldn't remember the password to the account. I've been trying desperately to get access to the account. I want the account back because its the leader of a clan that me my mom my brother my sister and my mother created together as a family. We want to make it strong again but we don't have a lot of members yet. So we're trying to get her as back so we have one more strong member. If you look at it it says it has not been active for a while the period that should be proof enough that we lost access to it. I don't understand why can't call someone to have these issues fixed. I don't know why you have to just start banning people because you can't help them properly. Please contact me as soon as possible I spent a lot of money on this game and I am very disappointed.
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