my son has purchased ****$ worth of gems with out my permission and I have no clue what...

GetHuman-bestenis's customer service issue with Supercell from January 2019

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The issue in GetHuman-bestenis's own words
He did not know what he was doing ... my son has purchased ****$ worth of gems with out my permission and I have no clue what to do I am very upset and do not know what to do I need to find a way to refund it or give the gems back or show a way to get the gems back and my son can not have his game anymore I really don’t know what to do hw had my password and he kept spending and spending and spending I don’t have money and it was over ****$ please help
That I got a bill for ****$
a refined of the money for the gems anything thank you so much
My son plays clash of clans and he got addicted to clash royale
Nothing I can do without supersells help
I have an issue with Supercell too
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Supercell

Gems
Customer service issue
Reported by GetHuman-bestenis
Jan 3rd, 2019 - 4 mons ago
I have an issue with Supercell too
Not resolved
Seen by 4 customers so far
Similar issue to 3854 others
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Timeline
GetHuman-bestenis started working on this issue
Jan 3rd 8:22pm
GetHuman-bestenis shared this issue with others over email
Jan 3rd 8:24pm