I haven’t played clash of clans for about a year or more. Last time I played I was on a...

GetHuman-jaredpm's customer service issue with Supercell from December 2018

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The issue in GetHuman-jaredpm's own words
I haven’t played clash of clans for about a year or more. Last time I played I was on an Android. I now have an iPhone and when I downloaded the app it made me create a supercell ID. I would like to recover my old account because I don’t want to have to restart. But when I try connecting to Facebook all it does is connect my new account to it and not recover my old account. How can I recover my old account?
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Supercell

Customer service issue
Reported by GetHuman-jaredpm
Dec 8th, 2018 - 5 mons ago
I have an issue with Supercell too
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Seen by 3 customers so far
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Timeline
GetHuman-jaredpm started working on this issue
Dec 8th, 2018 7:42pm