So basically my account got stolen, a guy whom joined my clan asked if I wanted his acc...

GetHuman-jakeandr's customer service issue with Supercell from September 2018

Help with my Supercell issue
The issue in GetHuman-jakeandr's own words
So basically my account got stolen, a guy whom joined my clan asked if I wanted his account. I said sure. He asked me for my social media so I gave it to speak privately. he told me if I had a supercell ID it wouldn't work. But I didn't have a supercell ID so we went ahead. He told me to register his supercell ID on my device. So I did, it asked for a verification code, he gave it me. Next he told me to log out and re log in then both my base and his would load up... however it then asked me for another verification code. He did not give it to me. So now I can not log back into my account let alone his as well. I'm very upset as I'm a legend player and I've worked so hard on my base all these years.... please please can you get back to me ASAP. King regards, Jake.

GetHuman-jakeandr did not yet indicate what Supercell should do to make this right.

How GetHuman-jakeandr fixed the problem
I need to login to the guy who took my accounts supercell Id. But I can’t as I need a verification code to do this.
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Supercell

Customer service issue
Reported by GetHuman-jakeandr
Sep 16th, 2018 - 3 years ago
Fixed
GetHuman-jakeandr shared how to fix
Seen by 9 customers so far
Similar issue to 1926 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder

Timeline

GetHuman-jakeandr started working on this issue
Sep 16th, 2018 11:47pm
GetHuman-jakeandr indicated the issue is not fixed yet.
Sep 18th, 2018 12:16am
GetHuman-jakeandr confirmed the issue is fixed. Hooray!
Sep 18th, 2018 12:18am
GetHuman-jakeandr confirmed the issue is fixed. Hooray!
Sep 18th, 2018 12:23am
GetHuman-jakeandr confirmed the issue is fixed. Hooray!
Sep 18th, 2018 12:26am
GetHuman-jakeandr indicated the issue is not fixed yet.
Sep 18th, 2018 12:27am

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