Hello, previously have lost my account and had it recovered, now lost it again, have tr...

GetHuman-facebok's customer service issue with Supercell from August 2018

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The issue in GetHuman-facebok's own words
Hello, previously have lost my account and had it recovered, now lost it again, have tried the other recovery options and they have told me they can’t provide the code that loads my village as I’ve already received it once before and now I’m not sure how to go about tracking my village down.*Player village name: Les*Player level: ****Player tag: *YUYGUP*C*Clan: unclanned (was a long term member of active kiwis)*Last played: roughly **-** months ago*Country created: Auckland New Zealand*Additional info: Level ** archer queen*Level ** Barbarian King**I have spent a solid *-* years playing this and it’s frustrating I haven’t been able to access this account, I’m not entirely sure what to do, I miss playing. PLEASE HELP! **
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Supercell

Customer service issue
Reported by GetHuman-facebok
Aug 21st, 2018 - a mon ago
I have an issue with Supercell too
Fixed
Seen by 3 customers so far
Similar issue to 1552 others
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Timeline
GetHuman-facebok started working on this issue
Aug 21st 11:37pm
GetHuman-facebok indicated the issue is not fixed yet.
Aug 23rd 9:46am