I use the builder potion but not working @not making the building much faster but much slower

GetHuman-laxmman's customer service issue with Supercell from June 2018

Help with my Supercell issue
The issue in GetHuman-laxmman's own words
The problem: I use the builder potion but not working @not making the building much faster but much slower
GetHuman-laxmman did not yet indicate what Supercell should do to make this right.
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Supercell

Customer service issue
Reported by GetHuman-laxmman
Jun 2nd, 2018 - 5 mons ago
I have an issue with Supercell too
Fixed
Seen by 3 customers so far
Similar issue to 638 others
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Timeline
GetHuman-laxmman started working on this issue
Jun 2nd 2:04am
GetHuman-laxmman indicated the issue is not fixed yet.
Jun 5th 6:54am