My google account where my Clash of Clans was connected has been hacked by somebody. I couldn't recover my account because the hacker changed my recovery settings.
GetHuman-alankarl's customer service issue with Supercell from May 2018
Help with my Supercell issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-alankarl's own words
Dearest Supercell,*I am writing you this letter to let you know that my account named "Lethal Weapon" has been hacked awhile ago. I am asking your help on how to retrieve my account because I have important files that are connected in that gmail account. I tried recovering my account but I was unfortunate because the hacker changed all of my recovery settings. You are my only hope Supercell. I do hope that you will read this letter of mine and help me address this issue.
GetHuman-alankarl did not yet indicate what Supercell should do to make this right.
I have an issue with Supercell too
How GetHuman-alankarl fixed the problem
We are waiting for GetHuman-alankarl to fix the problem and share the solution with the rest of us customers.
Please help with my Supercell issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.