i change my celphone and when a install my clash of clans in my new device, clash of cl...

GetHuman704365's customer service issue with Supercell from May 2018

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The issue in GetHuman704365's own words
i change my celphone and when a install my clash of clans in my new device, clash of clans ask if a have a user already, so i had a mistake trying login my user and my password, so the sistem blocked my new device (acount), they argue that they blocked it because "attempted identify theft", and now, i already remember my password but i'm still blocked in my new device, and i cant access to the older device because its broken. what can i do?
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Supercell

Customer service issue
Reported by GetHuman704365
May 21st, 2018 - 6 mons ago
I have an issue with Supercell too
Fixed
Seen by 15 customers so far
Similar issue to 11 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman704365 started working on this issue
May 21st 3:34pm
GetHuman704365 indicated the issue is not fixed yet.
May 21st 9:59pm
GetHuman704365 indicated the issue is not fixed yet.
May 21st 9:59pm
GetHuman704365 indicated the issue is not fixed yet.
May 21st 9:59pm
GetHuman704365 indicated the issue is not fixed yet.
May 25th 4:18pm