Conf * ******* for p*u at JFK airport on ******** @ **:** p*m. Due to earlier weather i...

GetHuman1632121's customer service issue with Super Shuttle from November 2018

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The issue in GetHuman1632121's own words
Conf * ******* for p*u at JFK airport on ******** @ **:** p*m. Due to earlier weather issues, our plane was more than an hr late. We waited at desk inside terminal and * person showed up. there were approx ** passengers. He took approx * and said he would be back. after an hour wait we took taxi to hotel* we were tired as it was * a.m. Is it possible to get the payment of **.** refunded to my credit card? We were surprised to have only * driver*van come, when so many passengers had reservations. We use Super Shuttle in Phx, AZ when we travel and was very surprised with service in NYC. May we please have our money back, since a driver never showed up? Thank you, Carol Phyle Conf* ******* ********
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Super Shuttle

Customer service issue
Reported by GetHuman1632121
Nov 26th, 2018 - 9 mons ago
I have an issue with Super Shuttle too
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Seen by 3 customers so far
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Timeline
GetHuman1632121 started working on this issue
Nov 26th, 2018 10:10pm