Please cancel my trip because I have been waiting for more than * hour. I need to make...

GetHuman1021098's customer service issue with Super Shuttle from August 2018

Help with my Super Shuttle issue
The issue in GetHuman1021098's own words
Please cancel my trip because I have been waiting for more than * hour. I need to make another arrangement. My name is Ernest tam and my booking number is *******
GetHuman1021098 did not yet indicate what Super Shuttle should do to make this right.
I have an issue with Super Shuttle too
How GetHuman1021098 fixed the problem
Received EMail that they refunded my money
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Super Shuttle

Customer service issue
Reported by GetHuman1021098
Aug 21st, 2018 - 3 mons ago
I have an issue with Super Shuttle too
Fixed
Seen by 6 customers so far
Similar issue to 31 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman1021098 started working on this issue
Aug 21st 11:28pm
GetHuman1021098 indicated the issue is not fixed yet.
Aug 22nd 10:06am
GetHuman1021098 confirmed the issue is fixed. Hooray!
Aug 23rd 4:22pm
GetHuman1021098 confirmed the issue is fixed. Hooray!
Aug 25th 1:44am