Upon check in the manager was arguing with a guest over the pet policy I understand gue...

GetHuman1824126's customer service issue with Super 8 from December 2018

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The issue in GetHuman1824126's own words
Upon check in the manager was arguing with a guest over the pet policy I understand guests can be difficult but the manager returning in the heated argument, also I was in a nonsmoking room with my elderly mom and the room smelled with straight smoke and all doors were wide open at ** pm not big on security and it was dirty I had to check my mom in a different hotel and I was charged four times on my card . This was the worst experience I ever, I would of checked out that night but it was late and my mom was in a non pet friendly hotel because that was all I could find available . So now I paid for two hotels when I just wanted to spend time with my family . I feel as I shouldn't even be charged at all for what I was subjected to

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Super 8

Customer service issue
Reported by GetHuman1824126
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 31 others
0 customers following this
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Timeline

GetHuman1824126 started working on this issue
Dec 24th, 2018 6:45pm