In June we stayed at Super* in Danville,Ky for a month or so for work. We left and went...

GetHuman1482512's customer service issue with Super 8 from November 2018

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The issue in GetHuman1482512's own words
In June we stayed at Super* in Danville,Ky for a month or so for work. We left and went to another motel and on the day we left they charged me almost $*** for * rooms (supposed to be weekly rate) I spent a fortune there and the thanks I get is to run my card numbers without my permission and pocket that money because I have bank statements showing we checked in somewhere else. The front desk clerk threw all blame on corporate and she would not allow me to speak to the owner or anybody besides her. Not only that but they've put forth no effort to return my money, even though she admitted it was definitely a mistake but she never gave me a number or email to reach anyone to return my money. Upon further questioning in the community I found out that this happens regularly. I know * ppl who this was also done to and you cannot tell me it's a mistake! The front desk clerk or someone is pocketing innocent people hard earned money. If I dont receive my money soon I am going to the news channel and the Attorney General. I have * kids to support and they are holding $*** that is mine.
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Super 8

Customer service issue
Reported by GetHuman1482512
Nov 3rd, 2018 - a mon ago
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Seen by 1 customer so far
Similar issue to 11 others
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Timeline
GetHuman1482512 started working on this issue
Nov 3rd 7:43pm