I need to speak with someone at Suntrust who has knowledge and experirnce with my Chapt...

GetHuman-rickcucc's customer service issue with Suntrust Bankruptcy Department from July 2020

Help me with my issue
First: share to improve GetHuman-rickcucc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rickcucc may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-rickcucc's own words
I need to speak with someone at Suntrust who has knowledge and experirnce with my Chapter ** filing and subsequent discharge, specifically Rule ****.* anf the final cure payment. Suntrust disputed the final cure payment and the Court's Trustee requested, and was granted a hearing to try to reconcile the dispute. Suntrust was notified by the Court of the hearing date and time (Dec **, ****) Suntrust failed to appear and the court ruled that the Trustee's record was correct. Suntrust continues to try to collect the disputed amount from me and is improperly applying the payments incorrectly which results in my account being in arrears. I am receiving collection calls daily for money I do not owe. Unable to get anyone with Suntrust Bankruptcy on the phone.
Contact me so that I can provide Court documents substantiating my claims.
** years
How GetHuman-rickcucc fixed the problem

We are waiting for GetHuman-rickcucc to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Suntrust Bankruptcy Department's attention and get better help faster. Tap below to get started.
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Suntrust Bankruptcy Department

Customer service issue
Reported by GetHuman-rickcucc
Jul 9th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 5 others
0 customers following this

Timeline

GetHuman-rickcucc started working on this issue
Jul 9th 3:56pm
GetHuman-rickcucc indicated the issue is not fixed yet.
Jul 9th 8:51pm