I need to speak with someone at Suntrust who has knowledge and experirnce with my Chapt...

GetHuman-rickcucc's customer service issue with Suntrust Bankruptcy Department from July 2020

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The issue in GetHuman-rickcucc's own words
I need to speak with someone at Suntrust who has knowledge and experirnce with my Chapter ** filing and subsequent discharge, specifically Rule ****.* anf the final cure payment. Suntrust disputed the final cure payment and the Court's Trustee requested, and was granted a hearing to try to reconcile the dispute. Suntrust was notified by the Court of the hearing date and time (Dec **, ****) Suntrust failed to appear and the court ruled that the Trustee's record was correct. Suntrust continues to try to collect the disputed amount from me and is improperly applying the payments incorrectly which results in my account being in arrears. I am receiving collection calls daily for money I do not owe. Unable to get anyone with Suntrust Bankruptcy on the phone.
Contact me so that I can provide Court documents substantiating my claims.
** years
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Suntrust Bankruptcy Department

Customer service issue
Reported by GetHuman-rickcucc
Jul 9th, 2020 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 5 others
0 customers following this


GetHuman-rickcucc started working on this issue
Jul 9th, 2020 3:56pm
GetHuman-rickcucc indicated the issue is not fixed yet.
Jul 9th, 2020 8:51pm

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