I have funds available in my Sunpass account number * ******** but I received a toll en...
GetHuman4376068's Refund a Charge issue with Sunpass from February 2020
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The issue in GetHuman4376068's own words
I have funds available in my Sunpass account number * ******** but I received a toll enforcement invoice ********** for ******* even though my transponder was working. Their charge for that day is for a total of $**.** plus an admin charge of $$*.**. The Sunpass equipment cannot have worked because it did not recognise my transponder. The next day their equipment worked and charged me the usual toll of $*.**, and later the same day again correctly $*.**. The total amount of the invoice is $**.**. Please can I have a refund of the first charge and admin fee with balance to be charged to my account * ********. My name is Ian Michael Herman. Thank you for dealing with this.
GetHuman4376068 did not yet indicate what Sunpass should do to make this right.
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