Need an Answer!!!!

GetHuman-lheinz's booking issue with Sunpass from March 2019

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The issue in GetHuman-lheinz's own words
Get an Answer ... Invoice ********* is also for the same plate *****X in the amount of $***.****Also received Invoice ********* in the amount of $***.** this doesn't list dates*times of toll violation. Need dates and times of toll violations. Is this perhaps a duplicate of invoice *********???
I want a list of License Plates and toll violation dates and times. Please email to lheinz@AscentGL.com
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booking issue
Reported by GetHuman-lheinz
Mar 28th, 2019 - a mon ago
I have an issue with Sunpass too
Fixed
Seen by 15 customers so far
Similar issue to 678 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-lheinz started working on this issue
Mar 28th 8:42pm
GetHuman-lheinz indicated the issue is not fixed yet.
Mar 29th 9:02pm
GetHuman-lheinz indicated the issue is not fixed yet.
Mar 29th 9:02pm
GetHuman-lheinz indicated the issue is not fixed yet.
Apr 1st 5:20pm
GetHuman-lheinz indicated the issue is not fixed yet.
Apr 1st 5:20pm
GetHuman-lheinz indicated the issue is not fixed yet.
Apr 1st 5:21pm
GetHuman-lheinz indicated the issue is not fixed yet.
Apr 1st 5:24pm
GetHuman-lheinz indicated the issue is not fixed yet.
Apr 1st 5:24pm
GetHuman-lheinz indicated the issue is not fixed yet.
Apr 1st 5:38pm
GetHuman-lheinz indicated the issue is not fixed yet.
Apr 1st 5:41pm