Personal Information**First Name**Stanley**Last Name**Altshull**Street***** W. Nicolet...

GetHuman-yosie's customer service issue with Suncast Corporation from August 2018

Help with my Suncast Corporation issue
The issue in GetHuman-yosie's own words
Personal Information**First Name**Stanley**Last Name**Altshull**Street***** W. Nicolet Ct**City**Glendale**Country**USA**Zipcode*********State * Province * Region*WI**Phone Number*****-***-*******Email*******@***.com**Product Information*Model Number or Product Type*STB***B*CPLSTB***B**** ft. Smart Trak* Hose Hideaway***Date Purchased***********Where did you purchase this product?***Have you registered the product?**No***Feedback*Would you like a response?**Yes**I purchased this product on ******* from It arrived on *******, but I didn't open the box until today, *******. The short hose that came in the box was severely kinked, and will likely be problematic. Therefore, I would like to request that you send me a replacement hose.**Thank you.***Stan Altshull**By the way --- I attempted to send this information via your website, but was unsuccessful.

GetHuman-yosie did not yet indicate what Suncast Corporation should do to make this right.

How GetHuman-yosie fixed the problem
Called the customer service number provided at the website. Matter was taken care of in a friendly, professional manner.
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Suncast Corporation

Customer service issue
Reported by GetHuman-yosie
Aug 24th, 2018 - 3 years ago
GetHuman-yosie shared how to fix
Seen by 14 customers so far
Similar issue to 4 others
0 customers following this
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GetHuman-yosie started working on this issue
Aug 24th, 2018 9:51pm
GetHuman-yosie confirmed the issue is fixed. Hooray!
Aug 28th, 2018 3:01am