MI NOMBRE ES HORACIO A. CORDEU, TITULAR DE LA CUENTA N************** JUNTO A MI ESPOSA...

GetHuman-macocord's customer service issue with SunTrust Bank from May 2020

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The issue in GetHuman-macocord's own words
MI NOMBRE ES HORACIO A. CORDEU, TITULAR DE LA CUENTA N************** JUNTO A MI ESPOSA PATRICIA DECKER Y MIS HIJOS HORACIO N., CRISTIANA Y FACUNDO, LA CUAL ME HAN INFORMADO TELEF*NICAMENTE HA SIDO DADA DE BAJA EL ********** SIN HAB*RMELO NOTIFCADO POR MEDIO ALGUNO.*EL **********, LUEGO DE REITERADOS INTENTOS TELEF*NICOS Y HABERME PASADO DE LOCUTOR A LOCUTOR, PUDE FINALMENTE EXPLICAR MI SITUACI*N, YA QUE NO PUDE INGRESAR X LOGIN PUES MI PASSWORD HAB*A SIDO BLOQUEADA .*ME INFORMARON QUE ME CERRARON LA CUENTA POR FALTA DE MOVIMIENTO...(SIC). *SOLICIT* LA RE APERTURA DE LA MISMA Y ME INFORMAN QUE SOLO SE POD*A HACER PERSONALMENTE EN ALGUNA DE VUESTRAS SUCURSALES.*ESTO ES IMPOSIBLE PARA MI, YA QUE VIVO EN ARGENTINA.*DADO LO EXPUESTO, ME DICEN QUE ME ENVIAR*AN CHEQUE A MI NOMBRE POR EL SALDO ACREEDOR QUE TEN*A AL **********, A M*S TARDAR LOS PRIMEROS D*AS DE MARZO DEL ****.*A*N NO HE RECIBIDO EL MISMO.*POR FAVOR, NECESITO SE ME INFORME EN QUE SITUACI*N SE ENCUENTRA ESTE TR*MITE.*ATTE.*LIC. HORACIO A. CORDEU.

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SunTrust Bank

Customer service issue
Reported by GetHuman-macocord
May 18th, 2020 - 3 years ago
Not resolved
Seen by 37 customers so far
Similar issue to 492 others
0 customers following this
Items needed
PIN on Account
Account Holder Name
Phone Number
Email on Account
Billing Address
Last 4 of Social Security
Account Number

Timeline

GetHuman-macocord started working on this issue
May 18th, 2020 8:26pm
GetHuman-macocord indicated the issue is not fixed yet.
May 19th, 2020 3:16pm
GetHuman-macocord indicated the issue is not fixed yet.
May 19th, 2020 3:16pm
GetHuman-macocord indicated the issue is not fixed yet.
May 23rd, 2020 9:28pm
GetHuman-macocord indicated the issue is not fixed yet.
May 23rd, 2020 9:30pm

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